Security overview · reviewed September 12, 2026
See what happens to meeting audio, when a transcript may be saved, which choices participants make, and how account access is protected.
Live media
VoxaPulse requires an in-product audio-processing choice before a participant's microphone stream is used for live interpretation. Chrome and Google Meet remain separate services with their own permissions and controls.
AI processing
During live interpretation, microphone audio and generated text are transmitted to the OpenAI API to produce transcription, translation, and translated audio. OpenAI's handling of that content is governed by the applicable provider terms and the data controls configured for the VoxaPulse OpenAI account.
VoxaPulse storage
The current VoxaPulse application is designed not to retain raw meeting audio after live processing. Temporary processing or retention by an external provider is governed separately and is not represented here as VoxaPulse transcript storage.
Optional records
Transcript text is saved only when the required participant choices authorize it. Saved transcripts are normally retained for 30 days unless deleted sooner. Live translation can continue when transcript storage is not authorized.
Customer separation
Organization-owned records use organization-scoped application checks and PostgreSQL row-level security policies. Sensitive administrative operations require an MFA-verified session and a recorded operational purpose. These controls reduce risk; they do not make unauthorized access impossible.
Credentials
The OpenAI API key is read by the server-side media worker and is not issued to the browser extension. Google refresh tokens are encrypted with AES-256-GCM before database storage. Infrastructure and key management remain deployment-specific responsibilities.
Processing locations
Information may be processed and stored in locations where VoxaPulse and its contracted providers operate. Processing locations, subprocessors, and safeguards can change with the service configuration. A location-specific commitment applies only when it is stated in a signed agreement.
Assurance boundary
This page is a current product overview, not an independent audit, certification, warranty, or guarantee that a security incident cannot occur. A certification or contractual control applies only when it is identified in current written evidence or a signed agreement.
Questions or concerns
Contact VoxaPulse before purchase if you need a security review, deployment-specific data-flow information, or written contractual commitments.
Contact VoxaPulse